1. Order Notification
Immediately after completing the checkout process you’ll receive an automated email from us with your order confirmation. Please keep this email for your reference. It will contain your order number and your order details. If you didn’t receive the email confirmation, please check your spam folder and confirm your email was entered correctly.
2. Order Review
Our specialists will thoroughly review your order and then contact you to get final approval to proceed with the order. The order will be left on hold until we receive your email confirmation. We take this step to ensure that all the other details are correct. Every once in a while an error was made during the purchase process or a size needs to be changed. Since there are no cancellations once production begins we want to give you the opportunity to do a final review before manufacturing begins.
3. Shipping
When a door is almost finished with production we will contact you to find out availability for delivery. We will do our best to find a date and time that is convenient for you.